The Fast Colour Bureau (Pty) Ltd
Effective Date: 16 October 2024
Our Commitment to You
At The Fast Colour Bureau you are our top priority, and we value the trust you place in us! To maintain this trust, we commit to promotion of privacy of your personal information. This includes ethical and respectful use of data and technologies, and applying the appropriate record retention to personal and business information.
This Policy outlines:
- How and why we collect your personal information;
- How your personal information is used and protected;
- When and with whom we share your personal information; and
- What choices you can make about how we collect, use, and share your personal information.
- Introduction
Welcome to The Fast Colour Bureau (Pty) Ltd (“we,” “our,” or “us”). We are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, www.fastcolour.co.za, or engage with our services.
- Information We Collect
We may collect personal information from you when you:
- Visit our website
- Register for an account
- Place an order
- Subscribe to our newsletter
- Contact us for support or inquiries
The types of personal information we may collect include, but are not limited to:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed securely through a third-party provider)
- Use of Your Information
We use the information we collect for various purposes, including:
- Processing and fulfilling your orders
- Communicating with you regarding your orders and inquiries
- Sending you newsletters, marketing materials, and promotional offers (you can opt out at any time)
- Improving our website and services
- Complying with legal obligations
- Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Service providers who assist us in operating our website and conducting our business (e.g., payment processors, shipping companies)
- Law enforcement or government authorities when required by law
- Data Security
We take appropriate security measures to protect your personal information from unauthorized access, use, or disclosure. We have implemented technical, administrative, and physical security measures to protect your personal information from unauthorised access or disclosure and improper use. Whilst we will do all things reasonably necessary to protect your personal information, we cannot guarantee nor do we accept any liability of whatsoever nature for any unauthorised or unlawful disclosure and/or use of your personal information, either by employees and/or made by any third parties (including third party service providers) who are not subject to our control, unless such disclosure and/or use is as a result of our gross negligence.
- Your Rights
Under South African law, you have the right to:
- Access your personal information
- Request correction of your personal information
- Request deletion of your personal information
Requests to information may be subject to a prescribed fee in accordance with POPIA regulations. To read more about how to access records held by The Fast Colour Bureau, please click here.
All Personal Information which you provide to The Fast Colour Bureau will be used and / or retained only for the purposes for which it is collected, whereafter it will be permanently destroyed. Your information is only retained if it is required or justified by law or where you have given consent to us to retain such information for an extended period. Should you wish to exercise your Data Subject Rights, kindly complete our legally prescribed application and process by clicking here. Should you experience any difficulty accessing the web form referenced above, please inform us by emailing info@fastcolour.co.za.
You also have the right to lodge a complaint with the Information Regulator. You can email the Information Regulator with your complaint/query at inforeg@justice.gov.za, or call them on 012 406 4818. Visit their website for more details: https://www.justice.gov.za/inforeg/contact.html.
- Closed Circuit Television and Cameras
To ensure the safety and security of our visitors, customers, associates and assets, closed circuit television and cameras are used throughout The Fast Colour Bureau facilities. These cameras are used for purposes such as safety and security, asset protection, operations improvement, and deterrence and investigation of misconduct. Cameras will only be used in areas where an individual has an expectation that the individual could be recorded.
- Cookies & Use of Website
Our website uses cookies to enhance your browsing experience. You can choose to accept or decline cookies through your browser settings. Please note that declining cookies may affect the functionality of our website.
By using our website, Wi-Fi and/ or by providing your information to us you expressly consent to our collection and use of the information you disclose to us in accordance with this policy, including but not limited to your consent for us to share your information as set out in this privacy policy. If you disclose any personal information relating to other people to us, you warrant that you have the authority to do so and to permit us to use the information in accordance with this policy.
By using our website, Wi-Fi and/ or by providing your information to us, you agree to the practices described in this policy and you agree to The Fast Colour Bureau, its directors, officers, employees, servants, agents and / or contractors and / or other third parties to process (which will include collecting, using and disclosing) your personal information for the purposes stated in this policy.
If you do not agree to this policy, please do not use our website, Wi-Fi and / or provide your information to us. Any use by you of our website, Wi-Fi and / or any provision by you of your information will be deemed to constitute your acceptance of the terms in this policy.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at:
Name of Private Body
The Fast Colour Bureau
Postal address
SG 84-3
Monaghan Farm
1748
Street Address
167 Gigantic Avenue
Northlands Business Park
North Riding
2194
Phone number (Switch board)
011 791 0300
Information Officer
Karen Roux
Email address of Group Information Officer
karen@fastcolour.co.za
Phone Number
011 791 0300
Links to Information Regulator Forms:
Request for a Copy of the Guide
Complaint Form
Request for Assessment